Brianbox null reference error resolved #99437

https://thebrain.zendesk.com/agent/tickets/99437

Hello Steve,

We’ve since deployed an update to the Web Client that should address this specific BrainBox failure. Before we dig any further, could you please confirm whether you are still seeing the same behavior now?

To do that, please:

1. Refresh the BrainBox page (or restart your browser to be sure you’re loading the latest version)
2. Try using the BrainBox extension again on any standard web page
3. Let us know whether the NullReference error still appears immediately, or if the flow now proceeds normally

Once we confirm whether the issue persists after the latest web update, we’ll know the correct next step.

Thanks again for your patience while we verify this.

Best regards,

John