Achim Schmidt, Android Beta Crash Pattern #100513

https://thebrain.zendesk.com/agent/tickets/100513

Hello Achim,

Thank you for the update, and thank you for continuing to test the latest Android beta builds from the Play Store.

I understand this is frustrating, especially if it feels like the app is getting worse instead of better.

We received the error reports you sent. The screenshot helps show that TheBrain is being used heavily on the phone, but the most helpful thing now would be identifying the exact pattern that leads to the crash or restart.

If it happens again, could you please send us the simplest possible sequence, like this:

• I opened TheBrain

• I opened this Brain

• I tapped this area or feature

• The app closed, froze, or restarted

For example, please let us know if it happens when opening a Brain, syncing, navigating between thoughts, editing notes, using BrainBox, opening attachments, or using AI.

Also, if Android or TheBrain shows an option to send an error report after the crash, please continue sending those reports.

I know this may feel repetitive, but the specific action right before the crash is the key detail that will help us narrow this down. We are continuing to work on Android v15 stability as the beta progresses.

Best regards,

John