Metta Plex Not Loading TB15.0.514 #99717

https://thebrain.zendesk.com/agent/tickets/99717

Hello,

Thank you for the detailed report, the video, and the log file. That is very helpful.

This behavior is related to the Cards view and has been occurring intermittently for some users. As noted in the forum, we are already investigating this internally.

The additional context about it occurring in both desktop and web, and resolving after navigation, is useful and has been noted.

There is no action needed on your side for now. We will update once we have more information or a fix.

Thank you again for the thorough reporting.

Best regards,

John