Reply to Gary’s (ga page) mobile app feedback #96515

https://thebrain.zendesk.com/agent/tickets/96515

Hello Gary,

Thank you for taking the time to provide detailed feedback and observations, along with screenshots. We truly appreciate your effort in testing and sharing your insights!

To help us better understand your experience, could you please provide the following details?

• The year and model of the device you are using.
• Whether your text size in iOS is set to a very high value. You can check this under:

iPhone Settings > Display & Brightness > Text Size

If possible, please send a screenshot of this page so we can see the exact setting.

• Whether Display Zoom is enabled.

Regarding the AI issue hanging on macOS, this could have been a temporary server-related issue, which we have already addressed the past few days. Please try again and let us know if the problem persists, and do send us a log file 🙂

We appreciate your feedback and look forward to improving the mobile experience further!

Best regards,

John