Customer reporting many issues but no info #95643

https://thebrain.zendesk.com/agent/tickets/95643

Hello,

Thank you for reaching out and sharing the details of the issue. To help us better understand and address the problem, could you please provide a screen recording of the issue? This will allow us to narrow down the cause and work towards a solution more efficiently.

Your cooperation is greatly appreciated, and we’re here to assist you further if needed!

Best regards and happy holidays,

John