Brain Shuts down in Mac Os #99283

https://thebrain.zendesk.com/agent/tickets/99283

Hello Fleur,

Thank you for reaching out, and sorry you’re running into repeated shutdowns on your new Mac.

To help us narrow this down quickly, could you please share a few details?

1. Which exact TheBrain version are you running?
2. You can check under Help → About TheBrain.
3. Does it shut down immediately on launch, or only after opening a specific Brain (or doing a specific action)?
4. Does it happen with all Brains, or only one Brain?
5. Are you seeing any macOS crash dialog or error message when it closes?
6. If so, a screenshot would be helpful.

Also, could you please send your log file right after TheBrain shuts down?

How to get the log on macOS:

1. Quit TheBrain.
2. In Finder, click Go → Go to Folder…
3. Paste this exactly:
4. ~/.TheBrain/v9/Logs
5. Open Output.log and attach it in your reply (or email it to support@thebrain.com).

Once I have the requested information, I can advise the next best step.

Best regards,

John