No authentication token/sync error #96603

https://thebrain.zendesk.com/agent/tickets/96603

Hello Chris,

Thank you for your patience as we reviewed the report.

Just to confirm—are you currently experiencing a sync failure with an error message that says "No authentication token"? If so, and the issue is still ongoing, please try the following steps to reset your sync session in the TestFlight version of TheBrain:

1. Log out of your account within the app.
2. Fully close the app (swipe up from the app switcher to kill it).
3. Reopen TheBrain and log back in to your account.
4. Attempt to sync again.
5. If prompted with the option to "Resume" or "Start Over", please choose "Start Over."

Let us know if the issue persists after trying these steps, or if you were simply submitting the error for our review and everything is working fine now.

Best regards,

John