Update to #95976

https://thebrain.zendesk.com/agent/tickets/95976

Hello Jose,

Thank you for your patience as we work on resolving this issue. To help us investigate further, we’d need a copy of your Brain.db file for the Brain in question. This will allow our team to examine its state and make any necessary corrections.

Please follow these steps to locate and send the Brain.db file:

1. Open TheBrain Desktop Application and go to File > Statistics.
2. Find the Local ID for the Brain (it will look something like U01/B32).
3. Locate the Brain’s directory:
   • Navigate to your Brains folder on your computer (e.g., C:\Users\[your username]\Brains\).
   • Open the folder that corresponds to the Local ID you found in step 2.
4. Inside the folder, you’ll find the Brain.db file.
5. Attach and send the Brain.db file to us for further analysis.

Let me know if you have any questions or run into any issues while locating the file.

Best regards,

John