Another transient issue #96023

https://thebrain.zendesk.com/agent/tickets/96023

Hello Rolf,

Thank you for the update. I understand how tricky it can be to track issues when outages happen unexpectedly.

If you encounter this behavior again, could you please do the following:

• Take note of the thought you were working on and any actions or patterns leading up to the issue.
• Send us the log file right after the issue occurs. This will help us analyze the situation, attempt to replicate it, and potentially find a solution.

We appreciate your cooperation, and I’m here to assist if you need any help capturing the necessary details.

Best regards,

John