Ai notes error, getting log file #96661

https://thebrain.zendesk.com/agent/tickets/96661

Hello Fred,

Thank you for reaching out and reporting the issue. To help us investigate further, we’ll need a log file from your device.

Please follow these steps to send it:

1. Open TheBrain on your mobile device
2. Tap the Settings icon (or your initials) in the top-right corner
3. Select Support
4. Tap Email Log File

If possible, try to replicate the issue just before sending the log file, this will help ensure the problem is captured in the report.

Once we have the log, we’ll take a closer look and follow up with next steps.

Best regards,

John