Freezing Problems update #98587

https://thebrain.zendesk.com/agent/tickets/98587

Hello,

Thank you for your message and for sending the log file.

It sounds like two things may be happening here:

1. The message “Another instance of TheBrain is already running” usually means the app didn’t close fully. Please open Task Manager, go to the Details tab, find any entries named TheBrain.exe, select them, and click End task, then relaunch TheBrain.
3. The freezing you mentioned might be related to performance limits in version 14, especially if your Brain is large or has many thoughts displayed at once.

I’d recommend trying TheBrain 15, which includes several performance improvements and runs much faster with large Brains. You can install it alongside your current version. Before switching back and forth between versions, click the arrow in the top right corner of the app window and uncheck “Light Sync.” This prevents partial sync updates while testing across versions.

Once that’s done, open the same Brain in v15 and let me know if the freezing still occurs.

Best regards,

John