TheBrain 14 error update #100109

https://thebrain.zendesk.com/agent/tickets/100109

Hello Mahjeffrey,

Thank you for sending the error log.

I would like to gather a little more context so we can narrow this down properly.

Could you please let me know:

• Whether this is happening with only one particular Brain, or with all of them
• Whether you have already fully quit and restarted TheBrain 14 and then tried opening the Brain again

I would also like to get a fresh Output.log that shows the full sequence.

Please do this while TheBrain is not running:

• Delete the current Output.log
• Launch TheBrain 14 again
• Reproduce the issue
• Then send us the new Output.log

On Windows, the log is here:

%LocalAppData%\TheBrain\Logs\Output.log

I look forward to your reply.

Best regards,

John