Tb15, Reply #99357

https://thebrain.zendesk.com/agent/tickets/99357

Hello Bill,

Thank you for your patience while we reviewed this.

We’ve shared your report, logs, and recording with our engineering team. Based on their review, this appears to be a known startup input issue that is expected to be addressed in an upcoming major update.

At this point, there isn’t a reliable workaround to prevent the crash other than avoiding the mouse back button immediately after launch. Once the next update is available, please try again and let us know whether the behavior is resolved.

If the crash continues after updating, we’ll be happy to take another look and collect fresh logs.

Thank you for taking the time to report this, it was very helpful.

Best regards,

John