App getting stuck in a loop, possibly about syncing part 2 #97843

https://thebrain.zendesk.com/agent/tickets/97852

Hello again, Steve,

Thank you for sending the logs and for detailing the issue. We've reviewed the files, but I don’t see anything unusual in them, it looks like they may not capture the moment the freeze actually happened.

To help us pinpoint this, please try the following:

1. Open TheBrain and use it until the freeze occurs.
2. As soon as the app becomes unresponsive, force quit it.
3. Then go to ~/.TheBrain/v9/Logs and attach the most recent Output.logfile created right after the freeze.
   • Tip: If the .TheBrain folder is hidden by default. In Finder, click Go > Go to Folder… and type ~/.TheBrain to get there.

This way we’ll have a clean capture of what was happening at the exact time of the freeze, which will make it much easier to trace whether it’s tied to sync or another background process.

Best regards,

John