Update to #100335
https://thebrain.zendesk.com/agent/tickets/100335
Hello Steve,
Thank you again for the detailed testing.
We were able to confirm that dragging emails directly from Apple Mail or Outlook into TheBrain is not currently working as expected, so I have logged this for review.
For now, please continue using the workaround of dragging the email to the desktop or a folder first, then dragging that saved email file into TheBrain. Since saved files from Finder are working, that should remain the safest route for now.
One quick clarification on Outlook: are you using the Microsoft Outlook app installed from the Mac App Store, the web version of Outlook in a browser, or another locally installed version of Outlook?
Best regards,
John