Broken image issue #97187
https://thebrain.zendesk.com/agent/tickets/97187
Hello Richard,
Thank you for writing in.
To investigate this issue more closely, please send us the following files:
- Log File
- In TheBrain, go to Help > Open Log Directory
- Locate the most recent
output.logfile and attach it to your reply
- notes.md File
- Navigate to the problematic Thought where the images aren't displaying
- Press CTRL + SHIFT + F (or CMD + SHIFT + F on macOS) to open the folder that contains the Thought's data
- Inside that folder, locate and attach the
notes.mdfile
Once we have both files, we’ll be able to take a closer look at what’s going on and hopefully be able to replicate it for testing.
Looking forward to solving this issue.
Best regards,
John