TheBrain Log File #ArgOutOfRangeException while setting NoteDisplayControl text #95127
https://thebrain.zendesk.com/agent/tickets/95127
Hello Fred,
Thank you for reaching out and letting us know about the issue you’re experiencing. To help us investigate further, could you please confirm the following:
- Does the issue occur as soon as you activate a thought?
- Does it happen when you enter Edit Mode?
- Or does the issue arise after making changes to the thought’s note?
Additionally, once you've identified which thought is causing the problem, please:
- Open TheBrain on a desktop machine.
- Navigate to the problematic thought.
- Open the Thought Folder for that specific thought and send us a copy of the
Notes.mdfile.
This information will greatly assist us in diagnosing and resolving the issue. Thank you for your cooperation, and please let us know if you have any questions or need assistance with these steps.
Best regards,
John