Open in TheBrain

Update on #94609

https://thebrain.zendesk.com/agent/tickets/94609

Hello again!

I hope this message finds you in good health and on the path to a speedy recovery.

To assist you further, could you please confirm the following:

  1. When you open the problem thought in the Desktop Client and check the Thought Folder, is the .data directory present? Are the images you're looking for available there? If you double-click them, are you able to access them?
  2. If the images are there, could you create a .zip file of the Thought Folder (which should contain a Notes.md file and the .data folder) and send it to us? We can then repair the links for you and provide instructions on replacing the old version with the repaired one.

If you would prefer not to continue with this process, just let us know, and we can close the ticket as you requested.

Thank you, and I look forward to your response!

Best regards,

John