Another issue brain list blank windows v15 #99587

https://thebrain.zendesk.com/agent/tickets/99587

Hello Michael,

Thank you for the detailed explanation.

This behavior matches an issue we identified in earlier v15 builds where synced Brains may not appear in the desktop Brain list, even though they are visible in the web client and in v14.

This should been resolved in version 15.0.508.

Please install the latest build directly from the link below:

Windows

https://thebrain.com/download-windows-update?v=15.0.508.0

After installing 15.0.508, launch the app and sign in if prompted. Your synced Brains should now appear normally in the Brain list.

If they still do not appear after updating, please send us the log file from this location:

C:\Users[your username]\AppData\Local\TheBrain\Logs\Output.log

You can also paste this into File Explorer:

%LocalAppData%\TheBrain\Logs\

It would help if the Output.log is captured right after opening v15 and confirming the Brains are still missing.

Thank you again for flagging this. Please let me know how it looks after the update.

Best regards,

John