Brainbox not Working on Brave? #98700

https://thebrain.zendesk.com/agent/tickets/98700

Hello,

Thank you for letting us know. I just tested the BrainBox extension in Brave on my end and it is working normally, so this doesn’t appear to be a general outage.

A few things to try that often resolve this in Brave:

• Clear the browser’s cache and cookies

• Check whether Brave Shields, ad-blockers, or privacy extensions are blocking the extension’s requests

• Try disabling other extensions temporarily to see if one is interfering

• Ensure you are signed in to the same TheBrain account inside the extension

If none of these help, please let me know and we can take a closer look at it, maybe a screenrecording from your end will help us pinpoint the issue

Best regards,

John