Teambrain Michael Kennedy #98166

https://thebrain.zendesk.com/agent/tickets/98166

Hello Mike,

Thank you for reaching out. I saw the crash report you included, but for sync issues what we really need is the application log file.

On macOS, you can find it here:

1. Open TheBrain.
2. In the menu bar, click Help > Open Log Directory.
3. Locate and attach the file named Output.log.

Once we have that log, we’ll be able to review what’s preventing your TeamBrain from syncing and advise on next steps.

If you have any other questions, please feel free to ask. We are here for you.

Best regards,

John