Update #93016

https://thebrain.zendesk.com/agent/tickets/93016

Hi Johnathan,

Thank you for sending the screenshots, they help in better understanding the situation.

From what I can see, it does appear that you’re properly logged in as a Pro user.

Could you let me know which specific features you’re being denied access to? This will help us pinpoint the issue more accurately and find a solution for you.

Looking forward to your response!

Best regards,

John