TheBrain log file from Paddy #94850
https://thebrain.zendesk.com/agent/tickets/94850
Hello Paddy!
Thank you for sending over the log file!
To help us better understand and address the issue, could you please provide more details about the steps leading up to the “One or more files could not be accessed” message? Specifically, were you clicking a thought attachment, navigating to the BrainBox page, selecting an item in BrainBox, or performing another action right before seeing the error?
Additionally, you mentioned that BrainBox has been acting strangely since the update. Could you clarify what specific issues you’re encountering? The more specifics you can share, the better equipped we’ll be to pinpoint and resolve the problem.
Thank you again for your assistance in helping us get to the bottom of this.
Best regards,
John