Plex rendering behavior in 15.0.514 #99321

https://thebrain.zendesk.com/agent/tickets/99321

Hello Jean-Marc,

Thank you for the video and the clear description.

Since you are currently on 15.0.514, the first step is to update to the latest v15 build and retest. Several Plex rendering issues share the same underlying cause, and fixes have been going into newer builds.

Please update and then check if it still happens:

• Main menu

• Settings

• Device

• Updates

• Update Channel, set to Beta or Alpha

• Close Settings

• Main menu

• Help

• Check for Updates

• Install any available update, then restart TheBrain

After updating, please try to reproduce the same scenario. If it still occurs on the latest build, let me know and we will take another look.

Best regards,

John