A SPECIAL Graphics issue #96168
https://thebrain.zendesk.com/agent/tickets/96168
Hello John,
Thank you for reaching out and for sending the files. I’d like to gather a few more details to better understand the issue:
- When does the error occur?
- Do you see an error every time you start TheBrain?
- Does it happen only during the splash screen/startup, or does it also occur during normal use?
- Graphics Driver Issue
- Based on the logs, we see indications of a potential graphics driver rendering issue, but we’d like to confirm.
- If you encounter the error again, please send us a new Output.log file so we can analyze it further.
- Temporary Workaround
- You can try disabling hardware rendering to see if it resolves the issue:
- Open TheBrain and navigate to Options > Preferences > Advanced.
- Check Disable Hardware Rendering and restart the application.
- You can try disabling hardware rendering to see if it resolves the issue:
Let me know if the issue persists after this adjustment, and feel free to send any error messages or additional log files when it happens again.
Looking forward to your response!
Best regards,
John