Web client note text copy and paste issue on Mac #100202
https://thebrain.zendesk.com/agent/tickets/100202
Hello Dustin,
I want to narrow this down carefully because the issue seems specific to copying text from the note/body area in the web client, while copying the thought title works normally.
Could you please send a short screen recording showing:
- The text being selected in the note/body area
- Pressing
Command + C - Where you try to paste it afterward
- Whether anything appears after pressing
Command + V
Please also let me know:
- Are you using Safari only, or does the same thing happen in Chrome?
- Does this happen in every Brain or only one Brain?
- Are you trying to copy while viewing the note, or while editing the note?
- Are you pasting into another note, another thought title, or outside TheBrain, like TextEdit?
That will help us see exactly where the copy/paste process is failing.
Best regards,
John