How to recover password
If you are seeing a The account-password combination is incorrect message while logging in, you may reset your password at the below link:
https://app.thebrain.com/forgot-password
Please check the Spam folder in your email client and disable any aggressive filtering rules to ensure that you receive this message.
If you are seeing a Login Failed message while logging in, something is blocking your connection to TheBrain’s servers. Please disable any Anti-Virus, VPN, or Proxy software running on the machine, then try again. If you are using a corporate computer and/or are on a corporate network, you may need to consult with your IT team to determine exactly what is blocking the connection.