Cannot view attachments from stephen requesting resend #98840

https://thebrain.zendesk.com/agent/tickets/98840

Hello Stephen,

Thank you for sending the files. Unfortunately, the video link is returning a 403 error, so I’m not able to view it on my end. I also didn’t receive the Output.log in the attachment, could you please try sending both again?

If the video is too large to attach directly, you can:

• Upload it to Google Drive and set the link to “Anyone with the link can view.”

• Or use Apple Mail Drop again and make sure the link is accessible.

From your description so far, this most likely looks like the new TheBrain 15 interface, which does have a more modern layout and can feel very different compared to Version 14. The recording will let me confirm if what you’re seeing matches the expected v15 UI or if there’s something else happening after launch.

Once I can view the video and the log, I’ll take a closer look and follow up right away.

Thanks again, Stephen, and feel free to resend whenever convenient.

Best regards,

John