Extending pro combo due to issues #100462
https://thebrain.zendesk.com/agent/tickets/100462
Hello Arran,
Thank you for following up, and I’m sorry for the continued delay.
I understand that this has been going on for a long time, especially with the image loading issue, the sync issues, and the Data Integrity Scan not completing as expected. I also understand your frustration with not being able to use TheBrain normally while these issues are still unresolved.
Your latest messages, screenshot, and Output.log have been received, and I am keeping the issues together in this ticket so we do not lose the full context.
Regarding your license, we have extended your Pro license by one month due to the ongoing issues you have been experiencing.
We will continue in ticket #100237
Best regards,
John