Update to #100407

https://thebrain.zendesk.com/agent/tickets/100407

Hello Arran,

Thank you for the update.

You did the right thing by not deleting the old remote copy of Solar Flares yet. Please leave that remote copy in place for now until we confirm the .brz backup can be imported successfully.

The import error is not expected, so we should review the log from immediately after that failed import.

Please send us the latest Output.log from right after the import failure.

On Windows:

• Press Windows key + R

• Paste this path and press Enter:

%LocalAppData%\TheBrain\Logs

• Attach the file named Output.log to your reply

Please also confirm whether you were importing the .brz into a brand new temporary Brain. For now, please keep the .brz file unchanged and do not delete the old remote Solar Flares copy.

Best regards,

John