Open in TheBrain

Android issues (need log file #97791

https://thebrain.zendesk.com/agent/tickets/97791

Hello Thomas,

Thank you for your patience. I’m glad to hear it’s working now, but I’d still like to review the log files so we can better understand what happened and make sure it doesn’t recur.

Please open TheBrain and go to the top-left icon with your initials, then choose Support > Email Log File to send it to us.

Once we have the logs, we can look for anything that might have caused the instability you described.

If you have any other questions, feel free to reach out, I’m here to help.

Best regards,

John