Web links open up CMD prompt #95803

https://thebrain.zendesk.com/agent/tickets/95803\

Hello Wallace,

Thank you for reaching out. I attempted to replicate the issue, but the weblink opened correctly in my default browser during testing. Could you please check the default settings for opening web links on your device (e.g., is Google Chrome or another browser set as your default)? It might also help to reset your default browser settings and then set your preferred browser as the default again.

The behavior you described, where a command prompt appears when clicking a link, typically indicates that TheBrain could not identify a default application for opening such attachments.

To help us investigate further, could you also send us the output.log file from your device? This will help confirm the root cause of the issue and determine if it might be a bug.

Looking forward to your response, and thank you for your cooperation!

Best regards,

John