Open in TheBrain

Tickets

https://thebrain.zendesk.com/agent/tickets/94527

Hello Louis,

Good to hear from you.

The issue you're encountering may be related to your graphics driver. Please make sure your graphics driver is up to date. You can also contact your graphics card vendor for assistance.

Once you've updated the driver, follow these steps to test:

However, in any case if you are temporarily unable to update your graphics driver, you may proceed using TheBrain with Disable Hardware Rendering as unchecked.

Let me know if this resolves the issue!

Best regards,

John