Reply to Rene and his api validation issue #97599

https://thebrain.zendesk.com/agent/tickets/97599

Hi Rene,

Thanks for following up.

Based on our live chat, video shared, and the test you ran on https://api.bra.in/index.html, it looks like your API key and the endpoint are working correctly, your request returned a 200 OK, which confirms that access is properly set up.

If you're still getting a 401 Unauthorized error from your external tool (like Make or a custom script), the most likely cause is that it's using an outdated or different API key than the one that worked in your test. Even a small formatting issue, like an invisible space or newline, can cause a valid key to fail.

To move forward:

• Please ensure you're using the exact same API key from the successful test, copied fresh.
• Re-authorize or paste it manually in your automation tool, avoiding any saved/cached version.
• Double-check that the Authorization header is exactly:

Authorization: Bearer your_actual_key_here

(no quotes, no trailing spaces)

If you’d like to send a screenshot of your setup (feel free to blur out the key), I’ll be happy to double-check the formatting.

Let’s get this working, you're very close.

Best regards,

John