IPadOS iOS unsafe names cannot sync #97862

https://thebrain.zendesk.com/agent/tickets/97862

Hello Ken,

Thank you for the log and for detailing what you’ve tried. You’re right, on iOS/iPadOS there’s no way to run a Data Integrity Scan directly, which makes the error message confusing.

The current workaround is to:

1. On your iPad, create a .brz backup of your Brain.
2. Import that .brz file into TheBrain on macOS or Windows.
3. Run the Data Integrity Scan there (Tools > Data Integrity Scan) to identify and repair the issue.
4. Sync again so the clean copy is available on all devices.

We agree this flow isn’t ideal. A fix is in development and will be included in an upcoming update so that iOS users aren’t left stuck in this situation.

In the meantime, if you’d like, I can help walk through the steps to pinpoint the specific Thought tied to the error in your log file once you’ve run the scan on desktop, that’s the only way to reliably trace it.

Best regards,

John