Sync issues between iPhone and desktop TheBrain 15 #100129

https://thebrain.zendesk.com/agent/tickets/100129

Hello Jon,

Thank you for the details.

Since the articles are appearing in BrainBox on your iPhone but not syncing through to the desktop devices, the best next step is to get the log from the iPhone where the items are being created. Please try to replicate them one more time then:

On your iPhone, please open TheBrain, then go to Settings in the top right, Support, then Email Log File, and send that to us.

If possible, please also include a screenshot of the BrainBox on the iPhone showing the saved items.

Best regards,

John