DEKU 709

https://thebraintech.atlassian.net/browse/DEKU-709

Customer tried sharing a picture from his iPhone (I assume HEIC format) to Brainbox. When he tried to sync and access Brainbox, it leads to a sadbrain

Ticket: https://thebrain.zendesk.com/agent/tickets/95612

Attached video: Video (3).mov