Update 4 to ios unsafe name clemente @98391

https://thebrain.zendesk.com/agent/tickets/98391

Hello again!

Thank you for sending the earlier log, that helped narrow things down. It looks like the issue is with your “ARCH LICENSE & PRACTICE” Brain rather than BrainBox.

Please try the following:

1. Open that Brain on your iPhone/iPad.
2. Tap Sync manually and wait until you see:
3. “Cannot sync: One or more attachments have unsafe names.”
4. Immediately after that appears, send us a fresh log by going to:
5. menu (☰) → Support → Email log file.

If you’re okay losing any unsynced local edits, the quickest fix is to delete the local copy of that Brain on iOS and re-download it from the cloud.

If you’d like to preserve unsynced changes, we can walk you through exporting a .brz backup on iOS, importing it to desktop, running a Data Integrity Scan, syncing, then re-downloading the fixed version on your device.

Best regards,

John