Metadb Reset Windows #95644

https://thebrain.zendesk.com/agent/tickets/95644

Hello again, Paul!

Thank you for your patience as we reviewed the log file. Based on our findings, it appears that the database file has been partially corrupted. While it’s difficult to determine the exact cause, since this can happen for a variety of reasons, like copy pasting TheBrain folder directly from the directory instead of using the export feature of selected thoughts (can be found in File>export). The good news is that this can be resolved by performing a MetaDB reset. Here are the steps to do so:

1. Navigate to: C:\\Users\\[your username]\\AppData\\Local\\TheBrain\\MetaDB.
   • If the AppDatafolder is not visible, you may need to enable hidden files. To do this:
     1. Open File Explorer and click View at the top.
     2. Select Options, then go to the View tab.
     3. Under Advanced settings, select Show hidden files, folders, and drives.
2. Locate the file named TheBrainMeta.db and rename it to TheBrainMeta.db.old.
3. Restart TheBrain and log in again.

Once you’ve completed these steps, the issue should be resolved. If you encounter any difficulties or if the issue persists, please let me know, and I’ll be happy to assist further.

Thank you again for your patience and cooperation!

Best regards and happy holidays,

John