15.0.509.0 - Unhandled Error while trying out color combinations Ulrich #99648

https://thebrain.zendesk.com/agent/tickets/99648

Hello Ulrich,

Thank you for sending the full error text. That helps a lot.

This is the same “unhandled exception on the current circuit” message you mentioned in your earlier email about thought activation. That suggests both behaviors may be connected and not two separate issues.

Since you are on 15.0.509.0, the first step is to update to 15.0.514 on both machines and test again. There have been fixes since 509, and we need to confirm whether this still occurs on the current build.

After updating, please try the following:

1. Change color combinations again and see if the same error appears.
2. Check whether the multi click activation behavior still occurs.
3. Immediately after reproducing either issue once, send the Output.log from that machine.

Windows:

%LocalAppData%\TheBrain\Logs\Output.log

macOS:

~/.TheBrain/v9/Logs/Output.log

If possible, a short screen recording showing the color change and the error appearing would also be very helpful.

For now, please update to 15.0.514 and let me know whether the error and the click responsiveness issue still occur.

Best regards,

John