Thebrain mobile client does not sync #95894

https://thebrain.zendesk.com/agent/tickets/95894

Hello Rolf,

Thank you for reaching out to us. I understand how important it is to keep your changes synced, and I’m here to help resolve this for you.

When you attempt to sync on your mobile device, do you see any error messages? If so, could you provide the details or a screenshot of the error?

Additionally, please send us the log file from your mobile app immediately after attempting to sync. You can do this by navigating to Settings > Support > Email Log File. This will help us investigate the issue further and identify the root cause.

Let me know once this is done or if you have any additional details to share. I’ll do my best to assist you promptly!

Best regards,

John