Drag and drop issue #95462

https://thebrain.zendesk.com/agent/tickets/95462

Hello Ken,

Thank you for getting back to us and for sharing the Loom recording, it’s very helpful in understanding what you’re experiencing. Based on what I’ve observed, it seems that the behavior you’re describing may be slightly different from what you were expecting.

To address your concern, you can try dragging the entire checkbox along with the text instead of the text itself. When you do this, the drag-and-drop operation should work as intended. This approach ensures the operation is recognized correctly by the system.

If this workaround doesn’t resolve the issue or if you experience further difficulties, please don’t hesitate to reach out. We’re here to assist you!

Thank you again for your cooperation, and I appreciate your patience as we work through this together.

Best regards and happy holidays,

John