Brains greyed out
Widget Name: TheBrain Technologies
Date: 2025-02-18 00:38:31
Email: simon.boyton@gmail.com
Name: simon.boyton@gmail.com
04:48:12 - simon.boyton@gmail.com: Hello again. is it possible to include into the brain entries that I have made in 'dayone' journalling application, both on my computer and on my phone.; 04:50:15 - ysuratwala@thebrain.com: Yes, you can include Thebrain thoughts/notes by simply right-clicking a thought > Copy Web URL > Paste it in the other journalling application; 04:51:39 - simon.boyton@gmail.com: Ok thank you; that makes sense. ; 04:54:02 - simon.boyton@gmail.com: Unfortunately, within the last six months, someone I know compromised all my technology and infiltrated my computer, they scrambled a lot of my files, and deleted 'thebrain' files; thankfully, I have the on line version; am I able to recover from the online backup thebrains that I have lost through this sabotage. If so how do I do this please. ; 04:54:31 - ysuratwala@thebrain.com: I am really sorry to hear that; 04:54:47 - simon.boyton@gmail.com: Relationships!! ; 04:55:01 - ysuratwala@thebrain.com: It is actually wild to hear something like that happening, but it isn't something out of a bluemoon; 04:55:24 - ysuratwala@thebrain.com: Ah ... damn ... Tell me about it ... I am going through a heartbreak as well LOL; 04:55:53 - simon.boyton@gmail.com: I know, it ended up being a netflix episode and was very frightening in the end. I will ask you another question regarding this shortly. ; 04:56:37 - ysuratwala@thebrain.com: You can simply download the brain desktop client > log in with your credentials > and simply redownload the brain you want (since they are synced via cloud); 04:56:40 - simon.boyton@gmail.com: Heartbreaks are the worst. I'm with you hold in there; they tell you it will pass and it does. Usually when the unspeakable brings you to your senses. ; 04:57:42 - ysuratwala@thebrain.com: Brother ... It is hard ... Especially when the one you loved so much is not the same person anymore ... Having attachment and making the person my world ...; 04:58:23 - ysuratwala@thebrain.com: Lesson learned ...; 04:59:45 - simon.boyton@gmail.com: Yep, I hear you!! The truth is, that this is your defining moment; when you pick yourself up and you dig deep and find not only your own value, but how you gave up on your own values to support the person you were fixated on, at the cost of your own life force. I will never do that again. I've started following the philosophy of stoicism, I can't tell you how much it has helped recenlty. ; 05:01:26 - ysuratwala@thebrain.com: Ofc both sides have made mistakes ... I try my best to own up to them and never repeat them ... But for her ... It is hard to forgive me ... lots of excuse ... many times begging as she let me go. Now it's clear, I should not consider her the love that I once had ... What used to be "Everyday, I will always choose you" became "Let me choose myself and be selfish now"; 05:01:58 - ysuratwala@thebrain.com: I agree with you on stoicism; 05:02:21 - ysuratwala@thebrain.com: Sorry for going off a tangent here mate, I appreciate your kindness; 05:02:40 - ysuratwala@thebrain.com: So how is the brains coming up? Are you able to recover and download them?; 05:03:15 - simon.boyton@gmail.com: Lol; I love the tangent. So I have just looked and they are greyed out, I am not sure what I am suposed to do? ; 05:03:49 - ysuratwala@thebrain.com: Greyed out? May I please have your email associated with your account? I would like to check; 05:04:05 - simon.boyton@gmail.com: simon.boyton@gmail.com, ; 05:04:12 - ysuratwala@thebrain.com: Also, please do send in a screenshot of what you see; 05:04:50 - ysuratwala@thebrain.com: Tarlok is your name yes?; 05:05:19 - ysuratwala@thebrain.com: You have an active subscription so you should be able to simply download the brains directly, unless there's another issue, of which a screenshot would be very helpful; 05:06:42 - ysuratwala@thebrain.com: Or, you could write to us at support@thebrain.com; 05:06:58 - ysuratwala@thebrain.com: You can send in the screenshots there and I will review them with the team :); 05:14:49 - simon.boyton@gmail.com: sorry that took so long ; 05:14:55 - simon.boyton@gmail.com: I just sent an email. ;