TheBrain log file #95325

https://thebrain.zendesk.com/agent/tickets/95325

Hello Marcy,

Thank you for reaching out.

I’ve received your message and will share it with the team for further review. To help us better understand the issue, could you please provide a bit more information? Specifically:

• What was happening in TheBrain when the error occurred?
• Are you able to consistently replicate the issue, or does it seem to happen randomly?
• Any additional context from your experience would be helpful for us in diagnosing the problem.

We appreciate your valuable feedback and participation in helping us improve and look forward to resolving this for you.

Best regards,

John


TO TRAVIS:

Hello Travis 🙂

The customer sent in a log file, I prompted for more info. Checking logs it shows Android app, an issue connecting to http://api.thebrain.com, and no address with hostname.

~ Yahya