Open in TheBrain

FULL MACOS METADB AND BRAIN FOLDER RESET/RENAME #101225

https://thebrain.zendesk.com/agent/tickets/101255

Hello Horton,

Thank you for your patience while we reviewed this.

Since the affected Brains are opening correctly in the Web Client, the safest path is to reset the local desktop registration and re-download fresh copies from the cloud.

Before doing this, please make sure that all Brains you need are either fully available at:

https://app.thebrain.com

or backed up separately as Brain Archive files (.brz). The steps below will make this Mac start fresh locally, so any local-only Brain data that is not synced or backed up should be preserved before proceeding.

Please do not delete anything. Rename only.

Step 1: Rename the local Brains folder

Step 2: Reset the local MetaDB file

After that, relaunch TheBrain 15 and sign in with your TheBrain account.

You should now be starting with a clean local registration. Re-download your Brains from the cloud.

Please keep the renamed BrainsOld folder for now and do not delete it. Once everything is confirmed working from the fresh cloud downloads, we can decide later whether it is safe to remove the old local folder.

Best regards,

John