Update on Error during `Notes.Organize` command execution #97906

https://thebrain.zendesk.com/agent/tickets/97906

Hello Jürgen,

Thank you again for sending the logs. We’ve been reviewing them, and I wasn’t able to immediately replicate the crash on our side, so I’d like to gather a bit more information to narrow this down.

Could you let us know if the crash also happens when you use other AI commands (besides “Organize Note”), or is it only tied to that one function?

Also, if possible, could you please send us a screen recording showing the following:

1. Launching TheBrain from the start.
2. The exact steps you take leading up to running “Organize Note.”

This will help us see if anything happening right before you use Organize Note might be influencing the behavior.

I appreciate your patience and your help in tracking this down.

If you have any other questions, please feel free to ask. We are here for you.

Best regards,

John