Issue with brainbox #94486

94486

Hello Alan,

Thank you for sharing the video—it’s incredibly helpful to see the problem in action. You should normally be able to use those fields without any issues, and we'd like to investigate further to pinpoint the cause.

Could you kindly provide the following details to help us with testing:

1. What is the exact URL you were trying to add to Brainbox?
2. Are you using Safari or a different browser? If so, which one?
3. Have you noticed if other URLs work as expected, or is this issue specific to certain links?

Once we have this information, we’ll proceed with testing and provide you with further guidance.

Thank you again for your cooperation, and we look forward to resolving this for you!

Best regards,

John