Update to #99532

https://thebrain.zendesk.com/agent/tickets/99532

Hello Alan,

Thanks again for sending the screenshots and log file.

To help us investigate this further, could you please add support@thebrain.com as a Reader to the affected Brain? That will allow us to open it on our side and attempt to reproduce what you’re seeing without making any changes to your data.

You can do this by:

• Opening the Brain in the web client
• Going to Brain Settings
• Selecting Brain > Access & Sharing
• Adding support@thebrain.com as a Reader

Once that’s done, please let us know and we’ll take a look.

Best regards,

John