Open in TheBrain

Update to #98941

https://thebrain.zendesk.com/agent/tickets/98941

Hello Matt,

Thank you for the additional recordings, they’re very helpful.

To help us narrow down what’s causing the delays you’re seeing, I have a few specific questions based on what appeared in the videos:

Regarding the PDF attachment

If the thought was created successfully, you can safely dismiss the “Creating Thoughts…” notification by clicking the X. That part is only a UI issue, not a data problem.

Regarding the URL drag-and-drop

If possible, an uncropped screen recording of the full TheBrain window showing the entire drag-and-drop process would be extremely helpful.

General performance check

You also showed a delay (spinning wheel) when creating a simple jump thought. This is not expected behavior. When you have a moment, could you please try the same actions in a brand new empty Brain and let us know:

Finally, to make sure we’re looking at a clean log:

  1. Please close TheBrain completely
  2. Delete the current Output.log
  3. Relaunch TheBrain, reproduce the issue once
  4. Then send the newly generated log from:
  5. ~/.TheBrain/v9/Logs/Output.log

Thank you again for your patience and for taking the time to document this so clearly. We’ll take it from here once we have this information.

Best regards,

John