Vague customer

Widget Name: TheBrain Technologies

Date: 2025-01-28 16:12:42

Email: unknown@example.com

Name: unknown@example.com

     05:46:20 - unknown@example.com: Need help in reinstalling thebrain offline.;

     05:46:57 - ysuratwala@thebrain.com: Hello L);

     05:46:59 - ysuratwala@thebrain.com: :);

     05:47:12 - ysuratwala@thebrain.com: Can you tell me what is the issue in detail?;

     05:48:54 - unknown@example.com: My offline connection is no longer working or accisable. I can reach the apps ;

     05:49:58 - ysuratwala@thebrain.com: Were you able to download the brain in your computer?;

     05:49:59 - unknown@example.com: sorry tp 1 hr ago I seemed to be when the Brainbrokedown ;

     05:51:02 - unknown@example.com: Las call was a litlle vauge, what should I be doning nlow;

     05:51:38 - ysuratwala@thebrain.com: Was it a crash? Did you see any errors?;

     05:51:54 - ysuratwala@thebrain.com: Or are you not able to see your brains that was saved?;

     05:54:18 - unknown@example.com: Yes that is correct, I can only see going back a couple of hours on my android app looking around the file is listed on MS but no connection;

     05:56:21 - ysuratwala@thebrain.com: I am not sure if I quite follow, can you tell me more about thebrain broke down?;

     05:57:21 - ysuratwala@thebrain.com: What are you inferring to when you say there is no connection? did you attach a file from MS to thebrain?;

     05:59:34 - unknown@example.com: Had system popup that system had stalled (my words) that it been on for a whle with no connection, ;

     06:00:28 - ysuratwala@thebrain.com: Can you share a picture of that popup message?;